MrQ
Reviews and Complaints

Will not pay out winnings , keeps asking for ID after giving them several IDs they will not pay out . This has gone on for months and now they will not reply to emails and place you on hold if you can eventually get hold of them

I need to update my phone number so I can top up to play again. I can't top up until I update my phone number.

I have withdraw 1 month but its not camming in my account i dont know whay please help me thanks lott

My ex-girlfriend used my phone without my knowledge and ran up a debt of £240. I have never given her my permission and would have not given her any permission to use it on a gambling site.

There is an extra payment of 0 on the number 0749603**** for which I am the bill payer. I do not know how she managed to do this.

Cabot play a single game and Cannot withdraw my own money I deposited what an absolute shambles of of a casino

They still haven't released my money, even though it's not money I won. It's my own.

I've sent them every document they have asked for. They take your money but won't give it back.

I spelt my name wrong on my payment method so it doesnt let me withdraw I need it taken off so I can put it back on correctly

No one has got back to me at all Im waiting for my withdrawal and Ive received nothing and all and any documents should have been requested at the point of creating my account. I have now sent all documents and I still havent received my withdrawal of over £240 its a joke

I have withdraw 1 months and evritime time its tell me im need documents but seriyosli im not have please help me

I withdrew winnings on the 2nd of this month and still havent received it and there telling me that I need to send bank statements and documents for the funds to be released and Ive asked them why and they keep saying well get back to you within 72hr and still havent heard anything. This has really messed me up due to payments not being made because of this withdrawal no going into my bank.

I was depositing via mobile phone bill to use the casino, when it came to withdrawals is where the problems started. It said I had to deposit by card before I could withdraw, I spoke to customer services ( nearly an hour waiting) before my account got suspended!! Another hour of waiting and then threats of the trade ombudsman before my withdrawal was allowed but still awaiting funds

Asked me for documents 2 months ago and still haven't received update from them and I have funds in my account what I tried to withdraw.

Went to withdraw and there suspended my account after 3 years of using them.

Terrible, no contact number, live chat doesn't even work. You will be first in queue for ages. Email seems to be the only semi decent way to contact them, and even at that it's a hit or miss

Yesterday i won 3312.88 i asked the costumer service person if i could cash out she said i needed 2 spend 900 more 2 recieve the money... i started playing again and boom all of a sudden all the money was gone

My account suspended until 19 june plz i need withdrawal my money back plz i dont i doit why mistake break one week plz help me i need withdrawal my money back