MrQ
Reviews and Complaints

I spelt my name wrong on my payment method so it doesnt let me withdraw I need it taken off so I can put it back on correctly

No one has got back to me at all Im waiting for my withdrawal and Ive received nothing and all and any documents should have been requested at the point of creating my account. I have now sent all documents and I still havent received my withdrawal of over £240 its a joke

I have withdraw 1 months and evritime time its tell me im need documents but seriyosli im not have please help me

I withdrew winnings on the 2nd of this month and still havent received it and there telling me that I need to send bank statements and documents for the funds to be released and Ive asked them why and they keep saying well get back to you within 72hr and still havent heard anything. This has really messed me up due to payments not being made because of this withdrawal no going into my bank.

I was depositing via mobile phone bill to use the casino, when it came to withdrawals is where the problems started. It said I had to deposit by card before I could withdraw, I spoke to customer services ( nearly an hour waiting) before my account got suspended!! Another hour of waiting and then threats of the trade ombudsman before my withdrawal was allowed but still awaiting funds

Asked me for documents 2 months ago and still haven't received update from them and I have funds in my account what I tried to withdraw.

Went to withdraw and there suspended my account after 3 years of using them.

Terrible, no contact number, live chat doesn't even work. You will be first in queue for ages. Email seems to be the only semi decent way to contact them, and even at that it's a hit or miss

My account suspended until 19 june plz i need withdrawal my money back plz i dont i doit why mistake break one week plz help me i need withdrawal my money back

Yesterday i won 3312.88 i asked the costumer service person if i could cash out she said i needed 2 spend 900 more 2 recieve the money... i started playing again and boom all of a sudden all the money was gone

Lost my old phone so how to get new phone number

So how can I change my number so can I change my mobile number

When I did a withdrawal. It came up with issue? And I haven't had my funds to my account?

Thank you

Jade Thomas

Won £120 over 6mths ago still not received it you take my money but won't give me winings its wrong and don't reply too emails either 2/ 10 for company

I have withdrawan money it has been declined and my 30pounds is missing i need to know what is happening regarding my 30pounds.

Use jsut logged me out and Im trying to log back in but your saying details cant be found this is disgusting after I put loads of money on this account and then I have jsut won and use have done this what a disgrace

Money not paid in bank and has gone from my account tryed on friday quick enough to take my money but not paying it out