Skip to content
  • Login

Contact MrQ Customer Service

MrQ Phone Numbers and Emails

General Info:

  • +44 203 598 4569
Send Message

MrQ Emails:

Business Customer Service
Customer Service
Verification of Documents
Jobs/ Career
Is this your business?

MrQ Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • MrQ Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    95% phone 5% email
  • The best phone number to call MrQ is 442035984569. 12% of customers managed to speak with a real person.

  • The average hold time is from 5 to 10 minutes. The longest wait times are on Monday, while the shortest are on Sunday.

  • Be prepared for the call as MrQ may ask you for the following information to identify you as a customer: first and last name, password or date of birth.

View full overview ›
PissedConsumer Club

Contact Information

MrQ Website:

MrQ Help Center:

Corporate Office Address:

Lindar Media Limited
P.O. Box 1243
St. Albans, England AL1 9JH
United Kingdom

MrQ Customer Service Reviews

1.7 / 5
Poor
Amalia D Equ
Nothing!!!0

Never Never played that MRQ is very bad company, evri people give information fake! Wen you win hi don't give money!

Sending many emails many documents! I'm not recommend nothing!

Read full review
carol m Pmw
Refuse payouts
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

After refusing to send bank statements mrq with held my withdrawal but allowed further deposits surely it should be the same for both I have requested to close my account it as its email only I have had no reply

Read full review
Josh B Okq
WORST COMPANY EVER

They still haven't released my money, even though it's not money I won. It's my own.

I've sent them every document they have asked for. They take your money but won't give it back.

Read full review
Guest-5628078
Chat about my account!

It is a great site but it's very bad to get InTouch with someone was waiting over an hour and half so I just left

Read full review

How Good is MrQ's Customer Service?

Tran Qal
Tran Qal
Feels Disappointed | Dec 26, 2024

They take 8 days to answer emails
Ask intrusive questions
They are happy to take deposits when documents are required they don't ask questions however when it's time to withdraw They will have questions and they never want to release withdrawals.
Mr Q is always looking at what benefits their company deposits but withdrawals they can't process on time and they answer emails after 8 days I have proof of that.

Read full quote
Exodus Mub
Exodus Mub
Feels Disappointed | Jul 25, 2024

Wasn't one

Read full quote
Simona D Oqc
Simona D Oqc
Feels Disappointed | Apr 14, 2024

They let me to deposit the m9ney everything now i ajve issue with withdraw blokem my account is first time i have lots of problém with them

Read full quote
Ellaree Jyu
Ellaree Jyu
Feels Disappointed | Apr 13, 2024

No telephone number available so you have to email which takes days to answer

Read full quote
Earl Mbq
Earl Mbq
Feels Disappointed | Mar 29, 2024

Still waiting for my £50 winnings
Have sent all info that was asked for.
My pay pal was good enought to deposit but not to withdraw.
Not able to speak to anyone.

Read full quote
Jalisa Hln
Jalisa Hln
Feels Disappointed | Mar 22, 2024

It's hard to get in touch with mrq

Read full quote

Summary of MrQ Customer Service Calls

859 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call MrQ?

Product/ Service Question:

  • “Withdrawal”
  • “Withdrawal issue”
  • “Complaint”

Account Question:

  • “Blocked withdraw”
  • “My money I won it's not in my bank account”
  • “Regarding my account”

Request for Information Question:

  • “Verification of account issues”
  • “Confirmation of identity and address”
  • “About my witdraw”

Payments and Charges Question:

  • “Miss payment”
  • “Because us haven’t paid now inking but will still take my deposit pisstakers”
  • “Missing deposit”

Return/ Replace Question:

  • “To change my mobile number”
  • “Change my bank details”
  • “I can't change my bank details”

Cards Question:

  • “Wrong card details”
  • “New bank card”
  • “Change card on account”

Refund Question:

  • “Could you please sorted this thing out for me? I still waiting to get my money back the amount is £610”
  • “Refund”
  • “About refund and account”

Shipping and Delivery Question:

  • “Did not receive my withdrawal”
  • “Did not receive money from mrq”
  • “Haven't received my withdrawl”

Staff Question:

  • “AC Installation service”
  • “Cuz need to speak to staff pls”
  • “Cuz need to speak to staff pls x”

Activation/ Cancellation Question:

  • “Cancel account”
  • “Not happy says cancelled my withdrawal”

Website/ Application Question:

  • “I lost me phone and some one use it on you gambling site with my number now I have been charged”

Other Question:

  • “Not getting my money”
  • “Someone has used my number to gamble with”
  • “My winnings”

Compare MrQ Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

PlayOJO
Has Verified Representatives
stars-rating-fill
1.2 out of 5
Write a review
Do you have something to say about MrQ? What happened? What can we help you with?
Submit review Don't show this popup