
MrQ
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy winnings
I want to no why I have not got my winnings there is nothing else to say just pay my winnings Im getting sick of this just answer my call
- Quick pay out
- Not getting my winnings
Preferred solution: Full refund
Withdrawal
They can take my money no problem without verification but when I withdraw they ask me and hold my winnings and not answer my emails
I accidentally self exclusion my account
I was trying to withdraw my winning and was in middle of live chat when all of a sudden I was logged out so I tried to log back in and it said I was self ecaution
Can,t used my account
Hi there i still can,t used my account this as gone on to long i have u by email everything your as ask i would like this sorted out A.S.A.P it,snot fair at all i no your team as got a job and i application mrq looking after my account its gone on to long.i just confirming the card ending in 9027 it got loss i haven't got this card anymore. The other 2 i have and i have sent then into you with all my ID.i have loss out on 50 spine because this was not sorted out in time.i feel so let down .i hope someone will listen to me take care j.carroll...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Withdrawal
Says instant withdrawal av been waiting 4 hours,tryed talking to chat but no help,can u let me no why it's taking soo long
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |No customer service
Got cut off game, and wouldnt allow me on again bad site I feel. No customer service or contact number.
Not very happy. Use another site like paddy power I'd say to bed safe or just don't bet at all.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Resolved: My withdrawal
Company fixed the issue and I have been provided with discount on future orders.
I hope that is last time when I sending
My documents to transfer my money which I win thanks Tomasz Kocajda
- Mach
User's recommendation: Mrq
My withdrawal
I've been with this site for quite some time... it was great until yesterday.
Any time I have made withdrawals, money has been in my account within minutes... I made 2 withdrawals yesterday and in almost 24 hrs later it's still not I'm my bank... it's impossible to contact them either phone of live chat.
Even after my withdrawals, I felt lucky and deposited more money, even though I hadn't received my withdrawals which makes it worse because they quite happily took those extra deposits after. Now I will just have to wait for a response as you can only seem to email the support team and wait for a reply.
Withdrawal
I was wondering how long it's going to take to receive my withdrawals? Please as it's quick enough going out of my account so hopefully it will be as quick going in?
To change my mobile number
I have changed my mobile number online new mobile numbers it will be nice if you can put it in for me 0741354****
User's recommendation: That's a good game and you'll get the change on mobile number
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Miss payment
They asked for payslip Im not asking for a loan I provide all the information which they ask wideout payslip and is only 350 pounds
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMoney wad tsken from my credit before i cashed out
I was playing roulette bonus. I was playing 10 or 25 at the max.
I got over 174.56£, then within 2 bets, 100 pounds and change were taken out. This was unauthorised.
This was from the 10th to the 13th. Look at my history and what I was spending, there's no way I would have bet more than 50 pence at any time.
- Is good wen it doesnt take my money
- It took money from my account before i cashed out
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMissing deposit
Missing deposit? My bank stopped the transaction, but I've rang them up, they released the payment, but it's still not showing in my account. Please help, it was my last 10.
- Good pay out
- Deposit could be better alwyas struggle
Preferred solution: Full refund
Can't change my primary to deposit or withraw
I deposit with my phone and now I can't change it back to my NatWest account to withdraw or deposit I would like you to send my account balance to my NatWest account so I can keep playing
Can’t get cash out.
Cant withdraw money, said I needed to deposit money to do that and wouldnt let me take it out after that neither
User's recommendation: Go virgin games mr Q is a joke
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