Kittie Wpm

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Verified Reviewer

I’ve been on mr a for a year spent 11000 pounds and all of a sudden they are asking me for proof of identity I’ve sent them my drivers license and bank statements and my universal credit statements a

Ive been betting with mr q for the past year deposited over 11000 pounds now all of sudden they are not paying my pending withdrawal they have asked me for so much information I dont understand Ive sent them my bank statements drivers license universal credit statements and I dont understand why but I have not received my payment

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Loss:
$352

Preferred solution: Full refund

stacey b Boz

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Verified Reviewer

Problem with withdrawal

MrQ - Problem with withdrawal
MrQ - Problem with withdrawal - Image 2

They asked for my identification, my birth certificate, and water bill so I can withdraw my funds from my account.

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Preferred solution: My funds of 200 pound

Emmaleigh Zpf

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Verified Buyer
| map-marker Loughborough, Leicestershire

Mess with your money

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MrQ - Mess with your money

Hold on my money not Good way should hold my money if there are is problems should close down the account not holding people money

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Anonymous
map-marker London, England

They hold my £200 and I did send them proof of address and my id

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5 weeks ago they suspended my account. They freezer all my money I did asked them why and could they send me my £200.

Now I have to speak with live chat because customer service I can only email them.

Soon my account will be closed as well. I am not happy at all

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User's recommendation: Don't use that casino

Seyd A

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Verified Reviewer

Withdrawal

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Well, I am still awaiting a withdrawal from like 2 weeks ago. It's not the first time it has happened; it's becoming a regular thing with them now.

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Preferred solution: Full refund

User's recommendation: Don't use them

Pacey Sml
map-marker London, England

I want my withdrawal

This is the worst casino ever I have to get it my withdrawal but they don't want to give it to me so I think to report it to all gambling companies and gambling commission this issue

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User's recommendation: Never play on that casino MrQ

Anonymous

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Verified Buyer
| map-marker Manchester, England

Haven’t given me my money

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MrQ - Haven’t given me my money

Still waiting for my withdrawal that I made its not on that mrq have not given me my money all I want if for them to pay my withdrawal

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Michaela D Djr

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Verified Buyer
|

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Verified Reviewer

Problem with withdrawal

MrQ - Problem with withdrawal
MrQ - Problem with withdrawal - Image 2
MrQ - Problem with withdrawal - Image 3

Omg been waiting a week no1 helping me by contacting me sending the same email over and over again. No help from them what's so ever.

And no1 putting my money into my account *** take I am not happy. What a *** site I just wabt what I'm owed and I wou t put another penny In there again

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Preferred solution: Full refund

User's recommendation: Don't bother there a load of *** and don't want to pay out

Resolved
Ionut gianin C

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Verified Reviewer
| map-marker Islington, Islington

Resolved: Its very ***

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I have withdraw 1months and evritime its tell me for documents but im not have please help me nownody

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Anonymous
map-marker Wolverhampton, Wolverhampton

Re open account

You never called back i waited yesturday for 8.30 call what never came thanks again could you let me know

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Ioanna Hfm
map-marker Manchester, England

Robbing

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Won't let me withdraw my funds over 300 pounds my own money... keep getting messed around absolute waste of time and effort

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User's recommendation: Steer clear

Resolved
Adrianciprian R

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Verified Reviewer

Resolved: Problem with withdrawal

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problem I can no longer withdraw the money from the game and I can't even play the games my account is open but I'm waiting for the confirmation for the document check in I sent the driver's license and passport photocopy

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Meilech Sfg
map-marker Bristol, England

Won't let me withdraw

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Contacted so many times over the last 5 days unable to get through to anybody, tried emailing, online chat, and calling through

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User's recommendation: Don't bother

Klaudia H Qdc

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Verified Reviewer

Klaudiahorvathova6@***.com

MrQ - Klaudiahorvathova6@***.com

MrQ is non possible casino becouse I wining 24.02.2024. 900 pount it is still now pay my my bank account

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Loss:
$900

Preferred solution: Full refund

User's recommendation: Withdrawal

Rebecca D Tew

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Verified Buyer
|

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Verified Reviewer
| map-marker Nottingham, Nottingham

About a payment

MrQ - About a payment

The money left my bank but didn't go to MRQ, so can you please tell me where it went, as it has not gone back into my bank.

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