MrQ
Reviews and Complaints
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Verified ReviewerI’ve been on mr a for a year spent 11000 pounds and all of a sudden they are asking me for proof of identity I’ve sent them my drivers license and bank statements and my universal credit statements a
Ive been betting with mr q for the past year deposited over 11000 pounds now all of sudden they are not paying my pending withdrawal they have asked me for so much information I dont understand Ive sent them my bank statements drivers license universal credit statements and I dont understand why but I have not received my payment
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerProblem with withdrawal
They asked for my identification, my birth certificate, and water bill so I can withdraw my funds from my account.
Preferred solution: My funds of 200 pound
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Loughborough, LeicestershireMess with your money
Hold on my money not Good way should hold my money if there are is problems should close down the account not holding people money
They hold my £200 and I did send them proof of address and my id
5 weeks ago they suspended my account. They freezer all my money I did asked them why and could they send me my £200.
Now I have to speak with live chat because customer service I can only email them.
Soon my account will be closed as well. I am not happy at all
User's recommendation: Don't use that casino
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWithdrawal
Well, I am still awaiting a withdrawal from like 2 weeks ago. It's not the first time it has happened; it's becoming a regular thing with them now.
Preferred solution: Full refund
User's recommendation: Don't use them
I want my withdrawal
This is the worst casino ever I have to get it my withdrawal but they don't want to give it to me so I think to report it to all gambling companies and gambling commission this issue
User's recommendation: Never play on that casino MrQ
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Manchester, EnglandHaven’t given me my money
Still waiting for my withdrawal that I made its not on that mrq have not given me my money all I want if for them to pay my withdrawal
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerProblem with withdrawal
Omg been waiting a week no1 helping me by contacting me sending the same email over and over again. No help from them what's so ever.
And no1 putting my money into my account *** take I am not happy. What a *** site I just wabt what I'm owed and I wou t put another penny In there again
Preferred solution: Full refund
User's recommendation: Don't bother there a load of *** and don't want to pay out
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Islington, IslingtonResolved: Its very ***
I have withdraw 1months and evritime its tell me for documents but im not have please help me nownody
Re open account
You never called back i waited yesturday for 8.30 call what never came thanks again could you let me know
Robbing
Won't let me withdraw my funds over 300 pounds my own money... keep getting messed around absolute waste of time and effort
User's recommendation: Steer clear
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Problem with withdrawal
problem I can no longer withdraw the money from the game and I can't even play the games my account is open but I'm waiting for the confirmation for the document check in I sent the driver's license and passport photocopy
Won't let me withdraw
Contacted so many times over the last 5 days unable to get through to anybody, tried emailing, online chat, and calling through
User's recommendation: Don't bother
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerKlaudiahorvathova6@***.com
MrQ is non possible casino becouse I wining 24.02.2024. 900 pount it is still now pay my my bank account
Preferred solution: Full refund
User's recommendation: Withdrawal
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Nottingham, NottinghamAbout a payment
The money left my bank but didn't go to MRQ, so can you please tell me where it went, as it has not gone back into my bank.
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